Subject Access Request - Clerical Officer
Lancashire & South Cumbria NHS Foundation Trust
We are looking to recruit a clerical assistant to join a small team based in the Health Records Department.
The postholder will be required to fulfil a range of administrative duties to support the effective and efficient functioning of the Subject Access Request team.
You will be expected to work flexibly, to contribute to the achievement of objectives and meet service requirements.
The role will involve the following duties:
* Carrying out delegated administrative and clerical duties and communicating basic service information to stakeholders
* Liaising with a range of agencies and professionals
* Recording relevant and accurate information reporting to other team members as appropriate
* The reading of complex health records and redaction of third party information
The post holder will carry out their duties in a safe and efficient manner, observing confidentiality at all times. Attention to detail is essential and high standards of data quality are required.
The successful applicants will be based at Astra Business Centre, Roman Way, Preston but may be required to work in other sites throughout the Trust.
Main duties of the job
To fulfil a range of administrative duties to support the effective and efficient functioning of the Subject Access Request team. The post holder will provide comprehensive administrative and clerical support to the Subject Access Request function. This will involve carrying out delegated administrative and clerical duties and communicating basic service information to stakeholders, liaising with a range of agencies and professionals, recording relevant and accurate information and reporting to other team members as appropriate.
The post holder will carry out their duties in a safe and efficient manner, observing confidentiality at all times. Attention to detail will be essential and high standards of data quality will be required.
About us
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT.
Person Specification
Qualifications
* Educated to GCE or GCSE Level
* NVQ Level III in administration or equivalent knowledge and experience
* A Qualification in NHS clinical systems
Knowledge
* Knowledge of Microsoft office products
* Knowledge of GDPR / DPA (2018)
* Knowledge of dealing with Right of Access requests
* Able to demonstrate an understanding of confidentiality
* Experience using PAS/NCRS/EDMS
Experience
* Experience in storage and retrieval processes
* Experience of providing excellent customer service with internal and external customers by telephone
* Previous admin and clerical experience
* Previous experience of working within the NHS
Skills
* Able to communicate effectively face to face and over the telephone.
* Able to demonstrate good communication skills written and verbal
* Able to work as part of a team and under own initiative
* Able to prioritise own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lancashire & South Cumbria NHS Foundation Trust
£24,625 to £25,674 a year per annum (subject to confirmation)
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