Job title: Project Manager We're partnered with one of the UK's top-performing connectivity businesses. They are offering an exciting opportunity for a new Project Manager to join their team during a period of significant growth. This role involves managing projects for a broad range of customers, delivering connectivity-based solutions across LAN, WiFi, WAN, Security, or a combination of all these technologies. Responsibilities: Owning Projects: Responsible for project’s success, ensuring projects are delivered on-time and within budget. Collaborating: Building a good rapport with the Delivery, Sales, Solution Architects & Engineering teams. Keeping Customers Happy: Managing customers’ expectations and keeping the customer up to date. Problem Solving: Knowing how to deal with setbacks, issues & challenges and communicate a path forward to those involved. Building Trust: Make project recommendations, not be afraid to challenge if you see a better way. Understand the products & Services: You don’t need to be technical but take the time to understand basic concepts. Leading Project Meetings: Host project kick-offs & workshops bringing everyone involved together whether that be in person or over Teams. Documentation: Build project plans based on customer objectives and Statement of Works produced by Sales & Solution Architects. Supporting Transitioning: Making the sure the Service Desk knows how to support the customer as part of transitioning. Skills: Strong relationship management skills. Great communication skills. Intermediate Excel skills. Excellent analytical skills. A high level of organisational and planning skills. A detail-oriented, proactive, self-starter approach, with a positive, willing attitude. Knowledge of PM software tools, for example, MS Project, Monday.com, Trello or Smartsheet. Excellent oral and written communication skills. A passion for service improvement. Experience: Minimum of 5 years’ experience as a Project Manager in an IT Service Provider business. Prince 2 qualified or any other recognised project / programme management qualification. Minimum 5 years consecutive UK address (SC clearance required). Experience working in a fast paced SME environment. The package: Competitive salary (£55-65K subject to experience) 20% Performance related bonus ️ 25 days holiday increasing with length of service bank holidays Enhanced pension Enhanced family friendly leave and pay ✔️ Income Protection Private medical ️ Life Assurance Location: Hybrid - West Midlands. 1 days per week in the office.