We are working closely alongside a Local Authority in Pontyclun to assist with the appointment of a Technical Services Advisor, on a 2.5-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £13.07 - £15.91 per hour
Responsibilities:
To ensure logistic runs for servicing are scheduled and processed in line with the correct procedures via the IT system.
To run reports for the production and dissemination of letters as part of the escalation process.
To schedule repairs for maintainable equipment both standard and urgent
To update on the IT system escalation information from partners
To ensure all servicing and telecare activities for example processing is done in line with the requirements of the customer and within the timescales.
To deal with and resolve queries from customers and partners for servicing, telecare and lifeline.
Please note:
You should be available to work immediately or at a short notice.
You should have right to work in U.K
This role requires an basic DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1451513