£25,000 basic salary uncapped commission (realistic OTE £35k) 28 days holiday (inclusive of bank holidays) No Cold Calling About A specialist firm are looking for a Claims Adviser to help property buyers uncover and recover overpaid Stamp Duty Land Tax (SDLT) through expert assessments and the processing of the claims. They are looking for an addition to the team due to continued growth. The Role As a Claims Adviser, you’ll play a key role in helping clients understand their eligibility for a stamp duty refund. You’ll be handling inbound and outbound enquiries, qualifying potential claims, gathering information, and booking consultations with our assessment team. Key Responsibilities Respond to inbound calls, emails, and website enquiries from prospective clients Qualify clients based on their property transaction details Clearly explain our service and process in a professional and engaging manner Gather necessary information and documentation to initiate claims Book consultations or next steps with our internal assessment specialists Maintain accurate records on our CRM system Meet and exceed daily/weekly targets and KPIs Benefits and Additional Info. £25,000 basic salary uncapped commission (realistic OTE £35k) 28 days holiday (inclusive of bank holidays) Free gym membership Full training provided Supportive team environment in a central Manchester location Clear progression opportunities as the company grows To Be Considered You will need: Excellent communication skills – confident, clear, and friendly A strong customer service ethic and professional manner Previous experience in a sales, claims, or customer service role (ideal but not essential) Self-motivated and target-driven Comfortable working in a fast-paced office environment