Hybrid working, £12.91 per hour, 39 days annual leave, 35hrs per week for an excellent work-life balance.
7hrs shifts per day across Monday - Saturday between 8-6 (on Saturdays the latest you'll work is 3pm!).
Location: Gosforth based, free parking. Training for 5 weeks is office-based, thereafter hybrid working if preferred.
Start Dates: Available in January and February 2025. Interviewing for this opportunity in the next 3 weeks.
Duties:
1. Inbound customer service
2. Processing customer requests
3. Verifying customer identity
4. Updating customer records
5. Reporting suspicious calls to the fraud department
6. Providing a high standard of customer service
Contract: Initially, you'll start on an agency contract for 6 months, with the view to move to a permanent contract where you will receive additional benefits:
1. 39 days annual leave AND 5 paid well-being days
2. Career progression
3. Private medical
4. 8% employer pension contribution
5. Hybrid working
6. Enhanced maternity/paternity (20 weeks full pay!)
7. And many more benefits!
Equal Opportunities: Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Info
Job Title: Customer Service Advisor - Gosforth
Company: CV-Library
Location: Newcastle upon Tyne, Tyne and Wear
Posted:
Closes:
Sector: Customer Services
Contract: Contract
Hours: Full Time
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