Job Title: Customer Success Manager - Property Investment Consulting
Location: Fully Remote (Must work UK timezone)
Role Type: Full Time
Company Overview:
Empowering aspiring property investors to build £10k/month property rental portfolios within two years or less. Established in 2017, thousands of clients have achieved financial freedom through expert mentorship and proven strategies for scaling property rental businesses. Now seeking a Customer Success Manager to help clients succeed in growing their portfolios and achieving their financial goals.
The Role:
* Manage 350–400 client accounts annually, ensuring client success in building profitable property rental businesses.
* Conduct 25–30 coaching calls per week, guiding clients on property investing strategies.
* Maintain an active presence in the Skool community platform to nurture and support client relationships.
* Provide expert advice on UK real estate investing, tax strategies, and inheritance tax processes to help clients achieve results.
* Track client progress and provide daily touchpoints, including end-of-day reporting, to ensure client satisfaction and success.
* Host two property investor clinics weekly, offering group coaching and personalized strategies for overcoming challenges.
The Ideal Candidate:
* Must be knowledgeable in UK property investing, tax strategies, and inheritance tax processes.
* Experienced in managing 350–400 accounts annually while delivering high-quality service.
* Comfortable conducting 25–30 coaching calls per week to guide clients effectively.
* Skilled in online community management and client engagement.
* Highly organized, proactive, and capable of working efficiently in the UK timezone.
* Strong communicator with the ability to simplify complex property investing strategies for clients.
Compensation:
* Base Salary: £48,000 annually
* OTE: £72,000 annually
* Performance-based bonuses for client retention, referrals, testimonials, and milestone achievements.
If you're ready to help aspiring property investors achieve financial freedom and grow their portfolios, apply now!