2nd Line IT Support Technician
Permanent
Cambridge (Hybrid)
GBP28,000 - GBP36,000 (DOE)
2nd Line IT Support Technician needed for a permanent position located in Cambridge (Hybrid). Start ASAP ideally Jan/Feb 2025.
A chance to join an established IT Services business with 'hybrid remote' working available following successful completion of your probation period.
Benefits: GBP28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!
Key Responsibilities and Skills:
* Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
* Strong IT troubleshooting, diagnosis and problem resolution to 2nd line level.
* Configuring, setting up and supporting small/medium sized IT networks.
* Project-based work including IT deployments, migrations and upgrades.
* Experience with IT Managed Services (MSP) outsourced companies preferred.
* Full UK Driving Licence and own transport.
* Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DHCP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.
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