SC Cleared Deskside EngineerUp to £35,000 + benefitsConcept Resourcing are looking for a Security Cleared Deskside Engineer to provide hardware and software support, both remotely and deskside on IT products within SLA's. Working on site, full time you will be meeting customer needs in a diverse working environment, the role requires a degree of flexibility and an expectation that the core working hours are spent on customer site in Ipswich.Responsibilities
* Replace desktops, laptops, monitors and phones when applicable, enabling a quick resolution
* Perform Break fix on desktop equipment
* Perform IMAC activities
* Daily backup checks as required
* Complete allocated calls and maintain regular contact with Workflow Managers
* Provide timely, quality solution keeping the customer updated and escalating if required
* Refer to relevant procedures to perform role
* Periodically review Security Policies - to ensure full compliance with current legal, regulatory and company requirements.
* Carry out any tickets/non ticketed/project work as and when required.
* To be compliant with health and safety company policy and legislation at all times.
To be considered for this opportunity, it is important that you hold SC level security clearance and have the following knowledge and skills:
1. Knowledge of Server OS and navigation
2. Experience with Active Di...