Job Description - Claims Adjuster - Casualty - 6 Month FTC (12002124M1D20241017)
Job Number:
12002124M1D20241017
DISCOVER your opportunity
6 Month FTC
London, UK
At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyse deeper. Dream bigger.
Our Claims team sets us apart. Our experienced Claims professionals use their expertise to handle the most complex claims seamlessly. You focus on excellence and create a culture of continuous improvement, fostering collaboration, customer service, and colleague development.
This is an opportunity for a fixed term contract role, for a keen and enthusiastic Claims Professional to work with the International Casualty Claims team, contributing to the excellent offering we provide to our clients across the globe. This is a varied and challenging role, where you’ll have to think on your feet, adapt to changing workloads, and efficiently communicate at all levels. The role will be fully supported by the Senior Handlers.
Your base will be London, Gracechurch Street, although we operate a Smart Working initiative offering hybrid working. Most of the team spend approximately half of their time working from home. This flexibility allows a better balance between work and home life, all of which is subject to business requirements.
What will your essential responsibilities include?
1. Managing a portfolio of claims up to a pre-determined authority level. Pro-active engagement with all stakeholders with the aim to resolve claims promptly, fairly and with due expertise.
2. Ensuring all claims are reserved wherever possible, within the company guidelines.
3. Developing and maintaining strong relationships with Underwriters, Actuaries and other departments as required.
4. Referring contentious or complex matters to Senior Team members to agree strategy and reserve.
5. Working with our Third Party Administrators and Legal Partners for the claims that fall outside of the Delegated Authority arrangements.
6. Conducting regular meetings with the delegated claims partners, allowing oversight of portfolio performance, litigation management, improvement areas and fund adequacy.
7. Involvement with auditing of the key partners and ensuring delivery of action points.
8. Working with Offshore / Shared Services team allowing delivery of the service expected of us.
9. Assisting Underwriters with renewal strategies.
10. External Broker and Client liaison.
11. Effective diary and static claims management.
You will report to the Casualty Claims Management team - London Wholesale.
We’re looking for someone who has these abilities and skills:
1. International Casualty Claims adjusting experience ideally including Lloyds London market.
2. Effective communication and excellent organizational skills.
3. Happy to work on team activities or individually.
4. Competent in all Microsoft suite products.
5. Innovative mindset – ability to find successful solutions.
6. High level of numeracy and attention to detail.
7. Willingness to show pragmatism when required.
8. Hold accountability – seeking guidance or authority when uncertain.
9. Committed to achieving excellence.
10. Ability to prioritise tasks and responsibilities.
11. Educated to A Level standard minimum, or equivalent.
12. Knowledge of ECF2, the Lloyds market, International Casualty claims, including TPA work, Vendor Management and other GL lines.
13. Working knowledge of US Casualty claims an advantage.
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks.
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.
Location
GB-GB-London
Work Locations
GB London 20 Gracechurch Street London EC3V 0BG
Job Field
Claims
Schedule
Full-time
Job Type
Standard
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