Operations Manager - Residential Block Management
Salary: £50-55k + Car Allowance
Are you an experienced professional in residential block management looking to take the next step in your career? This is your chance to join a vibrant and innovative team dedicated to delivering exceptional property management services.
The Role
As an Operations Manager, you'll oversee a portfolio of large, complex residential sites. Your responsibilities will include:
1. Delivering a top-tier property management service in compliance with regulations and company standards.
2. Building and maintaining excellent relationships with clients and residents, ensuring all enquiries are handled promptly and professionally.
3. Managing service charge budgets and overseeing reactive and planned maintenance, including major works and Section 20 consultations.
4. Leading, mentoring, and developing a team of Property Managers, fostering their professional growth.
5. Taking ownership of compliance, health, and safety across your region with a meticulous, proactive approach.
The Person
You're a seasoned professional with a proven track record in UK block management. We're looking for someone who:
1. Thrives on exceeding expectations and delivering exceptional customer service.
2. Is experienced in managing complex portfolios and compliance challenges.
3. Has a natural ability to lead, support, and inspire a team.
4. Possesses a detail-oriented mindset, ensuring nothing is overlooked.
5. Is passionate about growth, collaboration, and making a real impact.
The Package
Our Client knows great people make a great business, which is why they offer:
1. Health & Wellbeing: Access to Medicash for virtual GP services, alternative therapies, optical/dental expenses, and 24/7 mental health support.
2. Time to Recharge: 25 days of holiday + bank holidays, with additional days for birthdays and long service.
3. Pension & Future Security: Enhanced pension scheme with 5% employer match after one year.
4. Perks & Socials: Perkbox rewards, monthly surprises, and regular company events to keep the fun alive!
5. Professional Growth: Access to a dedicated learning academy and support for professional qualifications.
6. Work-Life Balance: Flexible benefits, including increased sick pay with service and a "Zen Den" space for relaxation.
Why Apply?
This isn't just a role-it's an opportunity to grow with a company that values its people and invests in their success. If you're ready to make a difference, build your career, and enjoy an inclusive, supportive workplace, we'd love to hear from you.
Apply today and let's talk about how you can thrive in this role!
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