This firm are transforming the way accountancy practices leverage technology to deliver exceptional services to their clients. As a data-driven, technology-based accountancy practice, they help clients streamline their financial processes, improve accuracy, and stay ahead of the curve with cutting-edge automation and data insights. Join this firm and be part of a growing team that's embracing innovation and creating efficiencies that drive success for their clients.We are seeking a Client Manager to lead and manage relationships with their clients, particularly overseeing the work of offshore bookkeepers. You will play a key role in managing the client accounts, reviewing and resolving problems, and identifying automation opportunities to improve processes. This is a dynamic position where you'll be working closely with both onshore and offshore teams, and expected to provide leadership, client management, and solution-based thinking.Key Responsibilities:* Client Relationship Management: Serve as the main point of contact for clients, managing their expectations and building strong relationships. Address client queries and concerns, ensuring timely resolution.* Managing Offshore Bookkeepers: Supervise, mentor, and review the work of offshore bookkeepers, ensuring that tasks are completed efficiently and to a high standard. Oversee the allocation of tasks and ensure deadlines are met.* Financial Review & Analysis: Review and analyse financial statements (profit and lo...