Join Our Team as a Venue Trainer at Buzzworks Holdings!
At Buzzworks Holdings, we don't just serve food and drinks; we create unforgettable experiences across our 19 vibrant venues! We're on the lookout for a passionate and experienced Hospitality Venue Trainer to join our team. This role starts as a maternity cover, with the exciting potential to grow into a permanent position!
? Role Overview: As our Venue Trainer, you'll be at the heart of our mission to elevate the skills and knowledge of our front-of-house team. You'll deliver dynamic training sessions, ensure our high standards are met, and nurture a culture of excellence throughout our venues.
Key Responsibilities:
* Engaging Training Sessions: Lead captivating training sessions tailored for our front-of-house staff, following our comprehensive training plan.
* On-the-Job Coaching: Provide hands-on training and coaching to enhance the customer experience and empower our team members.
* Monitor & Evaluate: Assess the effectiveness of training initiatives, offering constructive feedback and support to ensure continuous improvement.
* Record Keeping: Maintain accurate records of training sessions and employee progress to track development.
We are Looking For:
* Experience: Proven background in hospitality roles with a deep understanding of operations and customer service excellence.
* Communication Skills: Exceptional interpersonal skills to inspire and motivate team members.
* Adaptability: Ability to navigate changing priorities and needs with ease.
* Travel Ready: A valid driver's license and willingness to travel to our various venues as needed.
Why Join Us?
* Impact: Make a real difference in team development and performance.
* Dynamic Environment: Be part of a supportive and energetic team that values growth and creativity.
* Future Opportunities: This role has the potential to become a permanent position, allowing you to continue your journey with us!
If you're passionate about hospitality and have a flair for developing talent, we want to hear from you! Sparkle with us at Buzzworks Holdings! ?
Buzzworks is an equal opportunity employer. We believe in an equitable and inclusive work environment and a diverse, empowered team are key to achieving our aim to make people feel great through hospitality.
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