Company Description
Casual General Assistant/Kitchen Porter (zero hours)
Swanwick, Southampton
£12 an hour plus holiday pay
Benefits:
1. 28 Days holiday including bank holidays
2. Plus your birthday off
3. 3 volunteering days
4. 3 days grandparent leave
5. 24 week’s enhanced maternity leave
6. Secondary career leave
7. Wedding/commitment day leave
8. Free meals on shift
9. Bespoke training and development opportunities
10. Apprenticeships opportunities for all experience levels
11. Pension and life insurance
12. Discounts available on our HAPI app; high street shops, holidays & cinema
13. Wellbeing hub
14. Access to employee assistance programme
15. Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn.
This role is based at a site in Swanwick, Southampton.
Job Description
1. Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
2. Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
3. Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
4. Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
5. Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
1. Have a contagious passion for food and/or customer service.
2. You draw satisfaction from working within a collaborative and inclusive team environment.
3. Ability to adapt to challenges and opportunities with a solution-oriented perspective.
4. Previous experience in a similar role, especially in the food service industry, is often a plus.
5. Some knowledge of food safety and sanitation practices.
6. Works according to the BaxterStorey core values.
Additional Information
1. Zero hours contract.
2. Bespoke training and development.
3. Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed.
4. Discounts available on the high street shops, holidays, gyms and cinemas.
5. Recognition Scheme.
6. Wellbeing assistance.
7. Food provided while on shift.
8. Flexible working arrangements.
9. Pension.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
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