Job Title: Service Scheduler
Location: Kettering
Hours: Monday to Friday, office hours
Pay: £12.21 per hour, temp to perm
My client is a prominent distributor of electronic test & measurement equipment and, is seeking an enthusiastic and customer-focused individual to fill the position of Service Scheduler. If you are bright, detail-oriented, and ready to contribute to a dynamic team, we want to hear from you!
The role is varied and will include the below responsibilities:
· Schedule Service visits, confirming dates with customers for a seamless experience.
· Logistics and Inventory Control
· Maintain records of upcoming Service Visits and Calibrations.
· Manage spare parts stock and orders to support smooth service operations.
· Create and provide quotations for sales and service customers with a keen focus on customer satisfaction.
· Efficient Order Processing
· Process sales and service quotations, orders, pro formas, and invoices using Sage 50 software.
· Ensure accuracy and efficiency in the creation of customer sales quotations.
· Communication and Coordination
· Manage inbound and outbound customer phone calls with professionalism and courtesy.
· Collaborate with the external sales force, handling enquiries and sales leads e...