The post holder will:
1. Welcome service users into the ward.
2. Develop communication skills to convey routine information effectively to patients, carers, and other staff.
3. Observe and report the effects of all interventions to the Registered nurse.
4. Answer the telephone in a polite and professional manner.
5. Maintain accurate and timely records of all contact with service users.
6. Ensure effective communication with all members of the Multi Disciplinary Team, advocates, and relatives.
7. Ensure all incidents which may compromise Health and Safety are reported in an appropriate and timely manner.
An opportunity has arisen for an enthusiastic and highly motivated Band 2 HCSW to join our team on our Mental Health Inpatient Unit based at the Royal Glamorgan Hospital. We provide person-centered care for people suffering from significant mental health difficulties and associated challenging presentations. The position is available on our Admissions Unit and is full-time hours.
The successful candidate will be expected to work collaboratively with the qualified staff to ensure that a high standard of care is maintained across the unit and demonstrate a genuine interest in this field of nursing, displaying excellent people skills such as communication. They will be expected to work as part of a team, ensuring the delivery of high-quality person-centered patient care.
Staff working within this environment are afforded the opportunity to experience diverse mental illnesses.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary, and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
1. We listen, learn, and improve.
2. We treat everyone with respect.
3. We all work together as one team.
4. We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organization but of the diverse communities that we serve.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The post holder will:
1. Support the delivery of a range of interventions required to support service users meeting their personal care needs ensuring safety, privacy, and dignity is maintained at all times.
2. Observe the safety of service users at all times and, if requested, account for their whereabouts.
3. Assist with safe and supportive levels of engagement of patients deemed to be at risk of self-harm.
4. Demonstrate a positive attitude towards service users’ recovery which is based on commitment, hope, and optimism.
5. Develop rapport based upon a working relationship which maintains appropriate boundaries at all times.
6. Work closely with service users to meet the needs and achieve the goals identified in their individual care plans.
7. Provide practical support to service users and their carers to meet activities of daily living, promoting skill-development and independence as far as possible.
8. Forward requests for catering to the catering department.
9. Weigh patients and complete fluid balance and food charts as required.
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