Part time 23 hours a week. Working Tuesday to Friday between the hours of 9am and 3.45pm.
£14,779 - £15,557
Portsmouth Safer Communities. Our safer communities service provides housing related support for adults with offending backgrounds. Our aim is to support clients to address issues connected with previous offending behaviours, develop their life skills, resettle into the community, and live independently.
If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
MAIN RESPONSIBILITIES
* You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them, put together a client needs assessment and manage risks.
* Carrying out housing management duties such as collecting service charges at various locations
* Covering Health and Safety duties at various locations
* Support to move clients on from accommodation services to suitable accommodation options
* You will mediate and or negotiate with existing housing providers to help prevent homelessness
* You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
* You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers
* You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene
* Carrying out drop in sessions at designated locations.
* Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement
* Advise client on appropriate agencies to contact i.e. debt and housing issues
* Travel and cover services across a geographical patch as and when required
* Any other reasonable duties required in the interest of the organisation
KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING
* Clear verbal and written English
* Good IT and keyboard skills
* Polite, assertive manner, ability to self -motivate
* Passion for working in a client/customer facing role
* Knowledge of the benefits system and tenancy legislation
* Have an interest and genuine concern for homelessness and related issues
* Knowledge of voluntary and statutory agencies
* Flexible approach to what is required from the role
* Full drivers licence and access to your own vehicle is essential for this role
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.