Product Customisation Specialist
Birmingham, UK
Cooksongold is a well-established global manufacturer of precious metal products. We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. We are a pioneering force in the additive manufacturing industry, specializing in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors.
We pride ourselves on our commitment to quality, creativity, and customer satisfaction, delivering innovative and personalized products that meet the unique needs of our customers. As our Product Customisation Specialist, you will play a pivotal role in shaping and enhancing customer experiences by tailoring our products to meet specific customer needs. This role will have a strong focus on new innovations, product development, and project management, working closely with our marketing and production teams to ensure that our products meet both market demands and customer preferences. You will also provide expert advice on product possibilities and innovations.
You will develop and maintain a deep knowledge of our product line and capabilities, staying current on industry trends and customer preferences, and be able to manage multiple projects while maintaining a high level of attention to detail. You will need to be an effective communicator, communicating effectively with customers, other teams, and suppliers throughout the customisation process to ensure projects are delivered on time and to a high standard.
To be successful in this role you will need to be able to:
1. Research and implement business plan cases for potential new developments.
2. Oversee the end-to-end lifecycle of customisation products, from concept through to development, launch, and ongoing refinement ensuring the customisation services evolve to meet market demands.
3. Collaborate with cross-functional teams (marketing, sales, operations) to ensure timely delivery of customisation projects.
4. Manage timelines and resources for customisation product initiatives.
The Benefits:
* A salary of up to £32,000 (dependent on experience and successful completion of probation period)
* Hybrid Working
* Up to 34 days’ paid leave per year (including bank holidays)
* A generous Pension Scheme where employee contributions are matched by the company up to 8%
* Employee Assistance Programme
* Interest-free loans for travel to work costs
* Life Assurance up to x6 salary
* Discounts on company products
* Options for flexible hours
So, if you want to take the next step in your career as a Product Customisation Specialist with a company that truly cares about your growth and wellbeing, please apply via the button shown.
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