Customer Service Team Member
Location: Exeter office with potential for flexible hybrid working following probation
Salary: £24,000 with scope for growth + annual bonus
Due to recent internal promotions, Baker Snell Recruitment is delighted to be recruiting again for Customer Service Advisors on behalf of a leading organisation. This is a fantastic opportunity to join a customer-focused team that sits at the heart of the company, delivering exceptional service and building lasting relationships with customers.
These roles have become available as the company continues to grow and evolve, providing an exciting opportunity for candidates who are motivated by variety, personal development, and the chance to make a difference.
Why This Role Stands Out:
Our client offers a supportive and rewarding work environment, alongside an outstanding benefits package:
* Generous Leave: 27 days holiday plus your birthday off
* Financial Security: Up to 10% employer pension contribution
* Health & Wellbeing: Free health insurance, income protection, and life cover
* Career Development: Access to industry-recognised qualifications and training opportunities
* Team Spirit: A collaborative, people-first culture
Key Responsibilities:
* Provide excellent service via phone and written communication, ensuring positive outcomes for customers
* Support policy reviews, clarify terms and conditions, and handle retention activities
* Colla...