See attached JD and Person Spec. in documents tab Work as part of a multidisciplinary squad creating new features/improvements as set out by our roadmap Create clear, actionable content based on user need to NHS Service Manual standards Work with 111 online and NHS Pathways clinicians to ensure the triage is appropriate for unassisted, online users, including media where appropriate Be responsible for checking and updating content for new Pathways algorithm releases (4x per year) for 111 online Work closely with interaction designers and user researchers to design user journeys and flows based on user insight Iterate live content based on user feedback and data insight Attend and present crits within the design squad Advocate for user-focused content with internal and external stakeholders Quality assure content throughout production to release