Description The full-time starting salary is normally £27,991.00 per annum, with progression available in post to £30,425.00 per annum. Grade: S5 Full Time Birmingham City University is a large and diverse place to study right in the heart of the city. The Directorate of Student and Academic Services are currently recruiting to the role of Course Advisor, to join our newly established Faculty Student Centres. The role will suit an experienced administrator, with experience in accurate record management and keen eye for detail. Reporting to Course Cluster Team Leaders, the role will work with colleagues in the Faculty Student Centres, the Directorate, wider University services, academics, and students to provide a consistent and accurate service. As well as providing support in course, module and student record maintenance and review, the successful candidate will also support our Faculty Student Centres in offering a welcoming presence for students. Working collaboratively with other roles, they will support our Welcome Desk on a rotational basis, triaging student and staff queries to offer a "right first time" service. The post holder will provide high quality, efficient and effective administrative support for students with responsibility for a wide range of course administration duties, sharing responsibility for efficient and seamless delivery of student services across the Faculty. The role will involve administration of a portfolio of courses and modules (postgraduate and undergraduate), maintaining student records and providing services and support to students and colleagues across the student lifecycle from clearing to completion. You will have a high level of literacy and numeracy, with excellent IT skills including advanced knowledge of web-based solution, word processing, spreadsheet, and presentation software packages, preferably Microsoft Word, Excel, and PowerPoint. You will have experience in providing high-quality customer service in a complex environment, and maintaining student or other complex records accurately. You will have the ability to understand and explain complex regulations to students and colleagues, and be able to manage your own time and workload. Please click the below link to download the Job Description: Job Description The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so, and will be employed by Birmingham City University directly.