Job Description
Title: Healthcare Assistant
Location: Thetford
Hours: 40 hours per week
Salary: £24,000 per annum
ACES is a pioneering independent provider of NHS ophthalmic care in the community, delivering the highest standard of clinical eye care with expert consultant ophthalmologists. We offer patients an alternative option for life-changing cataract surgery in as little as four weeks.
We provide a range of services including cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics, and general ophthalmology. Our mission is to ensure all patients are given a choice when it comes to their eye care.
Key Responsibilities and Accountabilities:
* Conduct pre-operative testing and assist during the consent appointment process.
* Instruct patients on pre and post procedure care, update medical records, and make follow-up appointments.
* Control patient flow on the day of appointments to ensure minimum waiting times.
* Assist the surgeon during consent appointments and treatments.
* Support the surgical team and patients during surgery and associated tasks.
* Participate in end-of-day activities including updating patient files and cleaning the department.
* Report incidents related to patient safety and quality management.
Essential Skills:
* Previous experience in an optical or healthcare environment.
* Exceptional communication and presentation skills.
* Ability to absorb and convey technical information.
* Adaptable with a flexible approach to work.
* Excellent time management and prioritization skills.
* Professional telephone manner and organizational skills.
* Demonstrate confidentiality and integrity.
* A valid UK driving licence and own car is essential.
* Flexibility to travel to Fakenham clinic when required.
What’s in it for you?
* An industry-leading salary.
* No night shift and no on-call.
* Modern working environment.
* 29 days’ annual leave per year.
* Free Laser Eye Surgery and Intraocular Lens Surgery.
* Free eye tests and discounted eyewear.
* Ongoing training and development opportunities.
ACES is an equal opportunities employer.
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