Overview
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice.
Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.
The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers, and know how to connect. At North, we know and value the power of connecting people, skills, and technologies in new and exciting ways.
Responsibilities
The Role
Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.
This role will report to the Lead Supervisor Engineer. Product training will be provided as required. Travel and working away is a requirement of the role.
Key Duties & Responsibilities
1. Install and Commission of our wide range of equipment including CCTV, Access Control, Wireless P2P & AP, IoT Gateways, Termination and Testing of optical fibre, and system integration with Fire and Intruder Alarms systems, Public address & Voice Alarm systems.
2. Retrofit upgrades/extensions to existing systems as part of remedial works packages.
3. Provide high levels of customer services.
4. Understanding site plans, to allow installs to take place based on site survey documentation.
5. Complete documentation in line with company standards.
6. Work within strict H&S guidelines.
7. Advise customers on the latest products and services to improve efficiency.
Qualifications
Certifications/Qualifications
1. Valid CSCS/ECS Card
2. DBS clearance (for working in public sector environments)
3. IPAF/PASMA/Asbestos Awareness certification
4. Recent/current electrical qualifications
5. Full UK driving licence.
6. NRSWA O1 & S1 Qualification and First Aid with Rooftop Recovery would be an advantage.
Experience:
1. Must be able to work independently, including lone working, and as part of a team.
2. Flexible and self-motivated
3. Knowledge of industry standard manufacturers preferred (Genetec, Gallagher, Bosch, Milestone, Dahau, Hikvision, Gent, Advanced, PAC, Win-Pak, Veracity).
4. Previous employment within a BAFE/SSAIB/NSI accredited company.
Skills:
1. Good communication, interpersonal and organisational skills
2. Technical expertise in predominant skillset area
3. Good administration skills with sound working knowledge of business systems and mainstream applications e.g., Microsoft Office 365.
4. Excellent team player and relationship builder
Key Accountabilities
1. Ensure assigned work is effectively delivered, completed on time, and to the required quality standards.
2. Ensure all works are recorded using business systems and each job is signed off by the client.
3. Ensure site Health and Safety compliance and escalate any immediate issues to line management.
4. Provide high levels of customer service and ensure the company is always represented professionally.
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