This is a {Contract Type}, Full Time vacancy that will close in 20 days at 23:59 BST.
My job
We are excited to announce the expanding of our Telesales/Service Team with members that can make outgoing calls and up sales in our Wrexham office (North Wales).
Location: Wrexham
Job Type: Fixed term contract as a start with the opportunity to extend to a permanent contract for our best and most reliable Telesales Operatives!
Pay: £12.21 per hour (paid monthly)
Expected hours: 35 hours per week, Monday to Friday
Key Responsibilities:
* Reporting to the supervisor, your role will be to deal with new and regular customers on the phone, to handle service enquiries.
* You may also be allocated to help in the warehouse to prepare customer orders for delivery by our team of drivers.
* Handling both incoming and outgoing sales calls and dealing with customer queries and complaints in a friendly and professional manner.
* Being able to match products and services to a customer's needs, in turn providing an effective and efficient service.
Working as part of the branch team, you will deliver excellent customer care and online assistance for customers.
You will need:
* To be proactive and enthusiastic with a passion for sales and offering high-quality customer service to customers.
* A clear telephone voice and good telephone manner are essential.
* Many of our customers are older people, so you will need to be an excellent communicator, with good customer service skills.
* Attention to detail, patience, accuracy, ability to meet sales goals, and data entry skills are required.
* To be IT literate with Microsoft Word & Excel skills, although not essential.
* Working knowledge of SAP system would be an added advantage.
Benefits of working for Pilgrim's Europe/Oakhouse Foods:
* Full training provided.
* Great career progression as part of a growing business with over 40 sites across the UK and Europe.
* Discounted or free food.
* On-site parking.
* Great holiday entitlement.
* And many more.
If you are looking to start your Sales career, this is the job for you! Apply today and be part of our growing business that performs an invaluable service to local communities!
The company
Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse, and Moy Park, alongside a diverse range of industry-leading own-label products in categories including fresh pork, lamb, and chicken, working with all the major retailers and food service outlets.
Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value, and food service products.
Across Pilgrim’s Europe, we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland, and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters, and Pilgrim’s Shared Services businesses.
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