An innovative confectionery retail brand is looking for a skilled and dedicated supervisor for a new retail store. Duties will include overseeing shop functions, controlling the quality of products and services, and reporting to the shop manager. To ensure success as a shop supervisor, the successful applicant will exhibit excellent communication skills, natural leadership, and a passion for customer service. The successful applicant will also be able to demonstrate a desire to work in an innovative and constantly evolving business. DUTIES Ensuring accurate stock control and minimising wastage. Ensuring hygiene standards and a clean shop appearance. Ensuring compliance with health and safety legislation. Reporting to the Shop Manager. Picking and preparing customer orders. Receiving deliveries and re-stocking the shop. Performing routine shop floor cleaning duties. Receiving and resolving customer questions or complaints. Dealing with returns and refunds. REQUIREMENTS Experience in a supervisory capacity in retail or similar. Proven retail experience in a fast-paced environment. Strong and able to stand for extended periods of time. Precise and detail-oriented. Good interpersonal skills. Competency in computer, hardware, and software systems. Knowledge of retail health and safety standards. ADZN1_UKTJ