The Position
As a PTP Improvement Specialist, you will play a pivotal role in enhancing the efficiency and effectiveness of the Procurement to Pay (PTP) process globally. You will work in collaboration with peers and stakeholders in the UK, Europe, North America and Worldwide to resolve issues related to data, systems, processes, governance, and training, ensuring seamless operations and alignment with the company’s strategic goals. Key Accountabilities Process Optimization:
1. Analyse existing PTP processes to identify bottlenecks, inefficiencies, and improvement opportunities
2. Develop and implement process improvement initiatives to streamline workflows, reduce costs, and enhance overall performance
3. Collaborate with cross-functional teams to ensure alignment with broader organizational objectives as the global process owner for the PTP process
2. Data Management:
4. Monitor and ensure the accuracy, consistency, and completeness of data across the PTP lifecycle
5. Develop strategies to address recurring data quality issues and implement preventive measures
6. Provide actionable insights through data analysis and reporting
3. System Enhancements:
7. Partner with technology teams to identify system-related issues impacting PTP processes
8. Define requirements for system enhancements, testing new features, and ensuring successful implementation
9. Serve as a key liaison between end-users and technical teams for troubleshooting and resolving system-related challenges
4. Governance:
10. Establish and maintain PTP governance frameworks to ensure compliance with company policies and regulatory requirements
11. Conduct regular audits and reviews to identify and mitigate risks in the PTP process
12. Document and communicate standard operating procedures (SOPs) to relevant stakeholders
5. Training and Development:
13. Design and deliver training programs to upskill employees on PTP processes, systems, and governance practices
14. Act as a subject matter expert (SME) to provide ongoing guidance and support to PTP stakeholders
15. Develop user-friendly materials such as manuals, guides, and FAQs
6. Issue Resolution:
16. Investigate and resolve PTP-related issues promptly, minimizing disruption to operations
17. Maintain a structured log of recurring issues and implement root-cause analysis to prevent future occurrences
18. Provide timely updates to stakeholders on issue resolution progress
19. Address and resolve parked and blocked invoices efficiently by collaborating with relevant teams
7. Stakeholder Collaboration:
20. Work closely with internal stakeholders, including procurement, finance, and IT teams, to address PTP challenges
21. Liaise with external stakeholders, such as vendors and service providers, to ensure smooth invoice processing and issue resolution
Knowledge
22. Domain knowledge across Supply Chain, Procurement, Purchasing and Accounts Payable
23. Change, transformation and project management techniques
24. Business improvement methodologies and techniques
25. Business and functional understanding of Enterprise ERP systems
Skills
26. Proficiency in ERP systems (. IFS, SAP, Oracle) and PTP tools (. invoice automation platforms)
27. Strong analytical and data visualization skills; familiarity with tools such as Power BI or Tableau is advantageous
28. Advanced proficiency in Microsoft Office Suite, particularly Excel
29. Exceptional problem-solving and decision-making abilities
30. Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels
31. High adaptability and resilience in a dynamic and fast-paced environment
Experience
32. Extensive experience in a PTP or related function within a multinational organization
33. Proven track record of driving process improvements and managing complex projects
Qualifications
34. Bachelor’s degree in business administration, Supply Chain Management, Finance, or a related field. A master’s degree is a plus
35. Relevant certifications in Lean Six Sigma, Project Management (PMP), or PTP-related disciplines (. CP2P) are preferred