Job Title: Parts Manager – Car Dealership
Location: Leicester LE2 7SL
Salary: £33,000 basic plus Bonus OTE £36,000
Full Time and Permanent
Our client's dealership based in Leicester are currently looking for a Parts Manager to join the team on a full time permanent basis. They are looking for either an experienced Senior Parts Advisor looking for their career step into management or Parts Supervisor looking for a new challenge. Through excellent customer service you will promote and affect sales of stock, at retail, trade and workshop counters both over the phone and face to face.
Key Responsibilities:
Ensures that all customers at retail, trade and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
Completes all administrative functions in an accurate and timely manner
Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon
Communicates and logs any discrepancies of stock.
Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
The Ideal Candidate:
Previous experience as a Parts Advisor is required
Exceptional verbal and written skills and excels in both telesales and customer facing roles
Prior experience of using parts catalogues and understanding stock control is essential
Demonstrates excellent attention to detail and accurate record-keeping
CDK experience would be advantageous
Collaborates with colleagues to support the achievement of increased profit and sales
Committed to achieving excellent customer relations and ensuring that customer’s expectations are met if not exceeded
Positive friendly and professional manner, demonstrates integrity, discretion and objectivity
Computer literate, including Microsoft Office
A good technical understanding of motor vehicles
Benefits:
Healthcare cash plan
24 days holiday (plus Bank Holidays) per annum rising with length of service
Discounted shopping, gym and dining benefits
Competitive bonus structures
To apply for this excellent opportunity please submit your full and up to date CV in the strictest of confidence to Jack at Pybus Recruitment