This is an exciting opportunity for an experienced Finance Officer/Credit Controller with both Accounts Receivable and Accounts Payable experience to join our fabulous finance team. You will play a key role in performing this vital function within the Finance team and business. We are on the lookout for a team player, someone who is system savvy and an excel whizz. The job You will be responsible for maximising the cash into the business by developing relationships with both our clients’ Finance team members and internally with client-facing colleagues to expedite payments. This includes using our Chaser app and Xero accounting system to send statements, chase up invoices and liaise with Office Heads and Client Leads in taking appropriate action to extract payments. You will also be responsible for supporting the team in raising our retainer sales invoicing. Reporting to the Finance Manager, you will be a team player, assisting with the duties of other members of the Finance team to cover leave. We expect the successful candidate to take responsibility for managing their workload, organising, and prioritising work to meet financial deadlines. On a day-to-day basis you will be involved in the following; Timely and effective collection of all debts Maintaining contact with clients to ensure invoices are cleared for payment Reporting on outstanding debt internally and flagging any overdue balances of concern Following through internally to ensure any issues regarding outstanding invoices are resolved Posting and allocating daily bank receipts to the accounting system Raising and processing sales invoices Resolving customer & supplier queries in the accounts inbox Supporting the wider business with finance-related queries Supporting the Accounts Payable function when necessary Ensuring a high level of accuracy whilst completing tasks The person The position requires an experienced Credit Controller with both Accounts Receivables and Accounts Payable experience and the following skills and qualities: Ability to foster good relationships both with clients and internal team members Friendly and approachable but firm with the confidence to be assertive and manage potentially difficult conversations with clients and team members when necessary Relishes taking ownership of your own tasks and areas of responsibility Proactive in coming up with new ideas and improvements in our processes, communications and systems Strong organisational skills Good Excel skills Ability to reconcile complex accounts and have excellent attention to detail Proficiency in accounting systems Ability to work quickly to tight deadlines The ideal candidate will have experience working within a small to medium-sized company, which is fast-paced and fun, where relationships are key. It is not necessary but desirable that the candidate is working towards or has completed a book-keeping or an AAT qualification. The perks We are an award-winning independent agency (one of the largest outside London), with a collaborative and supportive culture and a real emphasis on helping every member of our team achieve their potential. We value energy and commitment highly. If you’re the right person for this opportunity, you can count on: A hybrid working model. A brilliant holiday allowance, including a day off for your birthday, a day off for charity work of your choice and a half day for Christmas shopping. Senior investment and time into your career development. Coaching, training, and mentoring programmes, with support for professional memberships and study. Free fruit every day, free bar every Friday and free pizza every month. Company pension scheme and life assurance. Cycle to work scheme/season ticket/parking permit loan. Lots of social events throughout the year and a company-wide Summer and Christmas party. An open, dynamic, and collaborative working environment. The opportunity to work alongside and learn from some of the best in the business. The best colleagues you could hope for But enough about us. How about you? Interested? Of course you are Click apply now to tell us why you should be the newest member of our team … About BIG Established over two decades ago, BIG Partnership has grown to become one of the UK’s largest and most successful independent marketing agencies, with more than 90 people working on over 300 clients across offices in Glasgow, Edinburgh, Aberdeen and Manchester. We specialise in offering a fully integrated service to our clients, with core services that cover PR, design, digital and marketing. We work with businesses ranging from start-ups to some of the world’s biggest brands. Household brands, including Aldi, BP, Deloitte, Asda, The Macallan, Booking.com, RBS, Redbull, On the Beach and Crown Paints, have entrusted their marketing and communication needs to us. This trust is reflected in our recent ranking for client satisfaction, where specialist consultancy, Relationship Matters, placed BIG among the top 20% of agencies globally for client satisfaction. We are BIG on our people and culture. You’ll be working alongside colleagues who will happily go the extra mile for you, because they know you would do the same for them. Independently conducted staff surveys show BIG boasts a supportive and positive work environment, with more than 90% of its staff viewing BIG as an employer of choice. This is probably why The Herald newspaper named BIG as having the Best Employee Culture in Scotland at their recent Employer of the Year awards in Glasgow. We’re truly a values-driven organisation. A hallmark of our ethos is our focus on staff development and an open, supportive culture. If you're interested in working with us, you can find our open vacancies on our website, and you can hear directly from our teams about our award-winning culture and what they love most about working at BIG. BIG Partnership is committed to being an equal opportunities employer and we welcome applicants from all backgrounds. Closing date: 14 February 2025