Job summary 7.5 Hours (Friday) To provide a high-quality efficient administration and clerical service to unit staff, visitors and patients To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning To input data regarding all admissions, transfers and discharges onto Patient Administration System. Main duties of the job To assist in the provision of high standard care by providing a high quality efficient administration and clerical service to unit staff, visitors and patients Provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals facilitating effective communication. To input data regarding all admissions, transfers and discharges onto Patient Administration System. To work in a collaborative and co-operative manner and to recognise and respect their particular contribution within the care team. About us South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team Date posted 18 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum (pro rata) Contract Permanent Working pattern Part-time Reference number 328-FCS-6968986 Job locations Friarage Hospital Northallerton DL6 1JG Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) attached for main responsibilities of the role. Person Specification Knowledge and Skills Essential Well developed interpersonal skills Ability to communicate effectively and efficiently Well developed computer skills Qualifications and training Essential GCSE's A-C Maths & English or equivalent qualification / experience NVQ 2 in Business Administration or equivalent experience. Desirable Knowledge of hospital computer systems: CaMis, Theatre Man, PACS, Ice Web Medical Terminology Experience Essential Previous experience of working in a clerical environment Desirable Experience within the NHS Personal Attributes Essential Ability to work well within a team Places the patient at the centre of all they do Uses own initiative Person Specification Knowledge and Skills Essential Well developed interpersonal skills Ability to communicate effectively and efficiently Well developed computer skills Qualifications and training Essential GCSE's A-C Maths & English or equivalent qualification / experience NVQ 2 in Business Administration or equivalent experience. Desirable Knowledge of hospital computer systems: CaMis, Theatre Man, PACS, Ice Web Medical Terminology Experience Essential Previous experience of working in a clerical environment Desirable Experience within the NHS Personal Attributes Essential Ability to work well within a team Places the patient at the centre of all they do Uses own initiative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address Friarage Hospital Northallerton DL6 1JG Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)