Management Level H Business Division: Business Function / Department: Job Title: Reporting to (Job Title): Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary As a Pension Accounts Administrator you will be joining a team of over 30 Accountancy professionals (split 65% Accountants 35% Accounts Administrators) working together to service in excess of 200 clients. Whilst you will be working as part of one team, you will be responsible for your own client portfolio & will report to the department head through a Team Leader. Core duties and responsibilities: The successful candidate will be responsible for the following: •Provide Accounts Administration service to clients in line with SLAs. •Responsible for operating, maintaining and reconciling client accounting records. •Operate computerised accounting systems and maintenance of data, filing and records for department, checking the integrity of data. •Accurate processing of a wide range of routine and non-routine payment transactions and documentation within defined procedures. •Use of internet banking for Information gathering, and electronic payments in local and foreign currencies •Prepares cheque and credit transfer disbursements and effect payments. •Resolves customer enquiries (oral and written) based on competent working knowledge of the customer requirements. •Drafting of non-standard correspondence in response to customer enquiries. •Reconcile bank accounts and banking records. •Prepare periodical reports on reconciliation results. •Input customer details and access customer information. •Collates and analyses data to produce routine reports, schedules and summaries in order to update customer records, resolves customer queries. •Provision of technical guidance to other team members. Skills, Attributes and Behaviours: The successful candidate will demonstrate the following experience, skills and behaviours: •GCSE (or equivalent) Maths and English Grade B and above. •Accounting or Accounts Administration qualification or qualified by experience. •Good written and communication skills. •Close attention to detail. •A quick learner and good team player •Ability to develop working relationships. •Ability to work within laid down processes and procedures. •Use of a computerised accounting system •Basic financial awareness of pension rules, regulations and current legislation. •Microsoft Office packages. •Experience in an Accounts or Administration environment. •Experience of dealing with external clients working to SLAs. As a Pension Accounts Administrator you will be joining a team of over 30 Accountancy professionals (split 65% Accountants 35% Accounts Administrators) working together to service in excess of 200 clients. Whilst you will be working as part of one team, you will be responsible for your own client portfolio & will report to the department head through a Team Leader. Core duties and responsibilities: The successful candidate will be responsible for the following: •Provide Accounts Administration service to clients in line with SLAs. •Responsible for operating, maintaining and reconciling client accounting records. •Operate computerised accounting systems and maintenance of data, filing and records for department, checking the integrity of data. •Accurate processing of a wide range of routine and non-routine payment transactions and documentation within defined procedures. •Use of internet banking for Information gathering, and electronic payments in local and foreign currencies •Prepares cheque and credit transfer disbursements and effect payments. •Resolves customer enquiries (oral and written) based on competent working knowledge of the customer requirements. •Drafting of non-standard correspondence in response to customer enquiries. •Reconcile bank accounts and banking records. •Prepare periodical reports on reconciliation results. •Input customer details and access customer information. •Collates and analyses data to produce routine reports, schedules and summaries in order to update customer records, resolves customer queries. •Provision of technical guidance to other team members. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.