Second Line Support Engineer
Location: Swindon, GB, SN14 8QY
Onsite or Hybrid: Hybrid
Job Title: Second Line Support Engineer
Location: Chippenham, Wiltshire
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF61918
At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Second Line Support Engineer at our Colerne, Wiltshire site.
The Role
As a Second Line Support Engineer, you’ll have a role that’s out of the ordinary. You will have the opportunity to join a team at an evolutionary point of the Skynet project, replenishing the infrastructure in line with our service delivery wrap as part of the Skynet 6 programme.
Day-to-day, you’ll be required to complete both scheduled and unscheduled maintenance tasks as part of a team providing solutions to complex engineering problems. The Second Line Engineer is an integral part of the escalation team for the Skynet Network.
* Complete routine and scheduled maintenance in accordance with work orders, maintenance schedules and support documentation.
* Drive reactive maintenance and continuous improvement.
* Report, diagnose, troubleshoot, and resolve system alarms and anomalies.
* Compose comprehensive fault reports and accurately record all details of maintenance activities.
* Work closely with other stakeholders and Operational support teams to ensure delivery of satellite services.
* Provide out of hours technical on-call support to the Operations team.
This role is full time, 37 hours per week and is based on site.
Essential Experience of the Second Line Support Engineer
* ComPTIA Network + or relevant experience.
* Understanding and experience of maintaining High Power Radio Frequency transmission and antenna systems.
* Working at Height competencies.
* Competent in the installation and repair of Fibre and Copper cable systems.
* Proven experience maintaining and fault diagnosis of equipment used in satellite communications including control and monitoring systems.
* Good organisational skills, ability to prioritise workloads, with a sense of autonomy.
Qualifications for the Second Line Support Engineer
* Higher National Certificates or above in Electrical and Electronic Engineering or relevant evidence of experience.
* A full UK driving licence.
Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role.
What We Offer
* Matched contribution pension scheme, with life assurance
* Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
* Employee share scheme
* Employee shopping savings portal
* Payment of Professional Fees
* Reservists in the armed forces receive 10-days special paid leave
* Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
* ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
* Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing
* Opportunity to work with innovative technology
* A dynamic working environment
* A relocation package for those outside of the region
Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.
Closing Date: 06/02/2025
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