We are looking for an organised Clinical Administrator with a passion for making a difference to others.
Proposed start date: April 2025
You will be working 40 hours per week (Monday to Friday, 09:00 am till 05:00 pm), helping ensure the safe and smooth running of services for the people in our care.
You will be working at Cygnet Heathers and Meadow Mews. Cygnet Heathers is a 20-bed service providing neuropsychiatric and neurodegenerative rehabilitation for men with mental health difficulties and acquired brain injury. Cygnet Meadow Mews is a 10-bed enhanced community residential service for men with neuropsychiatric or neurodegenerative conditions, who may have behaviours that challenge alongside additional social and complex needs.
As a Clinical Administrator, you will be providing administrative support to both Cygnet Heathers and Meadow Mews, including being responsible for Health Records and Requests for Access.
Main duties of the job
* Provide a high standard of organisational & administrative support.
* Promote and ensure the good reputation of the Hospital. Act as a positive role model, maintaining and demonstrating a positive attitude towards Clients, their families, visitors, and other staff.
* Ensure effective communication and working relationships are maintained within the hospital and between Funders and Commissioners, patients, and relatives regarding admissions, meetings, and any other queries.
* Attend Patient review meetings and document minutes.
* Ensure all medical records are maintained, stored, and archived to a high standard.
* Maintain close working relationships with clinical commissioning groups.
* Responsible for entering data on E-Census.
* Take minutes of meetings if required, arrange CPAs, discharge meetings, and professionals meetings.
* Complete administration tasks for the Responsible clinician.
* Manage patients' finances within the hospital with the support of the Head of Care.
* Handle E-Census, Funding, and billing forms for patients.
* Provide reception cover where required.
* Archive patient records.
Why Cygnet? We'll offer you:
* Strong career progression opportunities.
* Expert supervision & support.
* Free Meal Per Shift.
* Cycle to work scheme & employee discount saving.
* Cygnet rewards.
* NHS discount.
* Simply health.
You are...
* An administrator with experience in health care & knowledge of mental health.
* Flexible, organised, able to prioritise workloads, solve problems & make decisions.
* Calm under pressure & can work under your own initiative.
* A strong written & verbal communicator with an eye for detail & excellent interpersonal skills.
* Highly proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet.
Please note: Successful candidates will be required to undergo an enhanced DBS check.
This vacancy may close prior to this date if a large number of applications are received.
Person Specification
General Requirements
* Please refer to job description above.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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