Spa Therapist - Part-Time (Weekends)
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Spa and Health Club Team at the exclusive Culloden Estate & Spa.
Under the leadership of our Spa Manager, Judith Hogg, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
The successful candidate must be fully flexible to cover the variety of appointments offered to our clients and guests. Applications are particularly welcome from those seeking part-time work with availability on weekends.
The salary for this position starts from £22,568 per annum, plus commission from our exclusive spa products. Please note the salary will be pro-rata, based on the number of hours worked if part-time.
We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html.
Hastings Hotels is an equal opportunities employer.
About the role
To be responsible for carrying out all Spa treatments for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
* To deliver treatments to required standards, maintaining the dignity of guests at all times.
* To ensure the treatment room is properly prepared for each treatment.
* To provide the highest standards of service to guests, ensuring all guests' needs and expectations are met.
* To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
* To maintain the presentation of the treatment and preparation rooms in accordance with Hastings standards.
* To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
* To maintain the security of stock areas at all times, immediately reporting any breaches.
* To comply with all health, safety and hygiene policies and procedures.
* To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
* To ensure all guest inquiries are handled efficiently and effectively.
* Any other duties as required by management.
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
* Good communication and basic numeracy skills.
* Must have excellent attention to detail.
* Work well under pressure and be a team player.
* Smart, well-groomed appearance.
* Right to Work in the United Kingdom.
* NVQ Level 3 Diploma or equivalent in Massage Therapy.
* NVQ Level 2 Diploma or equivalent in Beauty Therapy.
* Educated to GCSE standard or equivalent with grades A-C in English and Mathematics.
Desired Criteria
* Prior experience in a high-quality spa or leisure facility.
* Spray Tan Training.
* Experience of Waxing Services.
* Gel Nail Qualification.
Skills you'll need
* Customer Relationship Management.
* Establishing Rapport With Clients.
* Hospitality.
* Exceptional Customer Service Skills.
* Communication.
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