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UK- Crawford TPA - Liability Claims Handler, Milton Keynes
Client:
Location:
Milton Keynes, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
5dd8948bf8b3
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Position Summary
Crawford has the largest team of dedicated Liability adjusters in the UK, located at 12 self-contained offices, in most cases less than an hour from any loss. Through our innovative combination of desk adjusting, self-service technologies, on-demand field services and specialist services, Crawford can provide quality services with efficiency and scale that’s unmatched by anyone else.
General Background, Experience & Professional Qualifications
We’re on the search for talent: Candidates within the claims arena that enjoy the satisfaction of helping customers and clients by providing a first-class claims service. You’ll ideally have some Liability claims exposure; however, applications are very welcome from strong candidates with different claims backgrounds too.
Additionally, we’d like you to have:
* An insurance qualification such as CII or equivalent, although study support is available
* Experience of end-to-end caseload management
* Ability to prioritize claims, act upon instructions and SLA’s, and be comfortable in a KPI target environment
* Knowledge and/or awareness of FSA procedures and the TCF initiative
* Awareness of Business Continuity programmes and your role within them
Key Responsibilities
You will be assigned your own caseload of Liability claims, ranging from Employers Liability, Personal Liability to Commercial claims of varying value. You will work in partnership with an assigned Liability Adjuster on more complex claims, managing client instructions swiftly to build trust and ensure speedy resolutions.
Your duties include gathering relevant evidence, understanding policy coverage, explaining liability to customers in a clear, non-technical manner, negotiating settlements, and liaising with third parties involved in the claims process.
This role offers rewarding career development opportunities, including potential progression into a field-based Adjuster role, with additional study support available.
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