Primary duties
Hidden Hearing is one of the UK’s leading expert providers of private hearing healthcare, providing life-changing hearing healthcare.
Hidden Hearing is looking to recruit a Hearing Aid Dispenser / Audiologist (HCPC Qualified) for our Halifax branch.
This role will be based at our Halifax branch where you will be conducting hearing tests in accordance with HCPC standards and selling hearing solutions.
You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, with some flexibility in working hours as per business needs.
What we can offer you:
* Basic salary - £37,061 with OTE £55,000 plus benefits, company car or car allowance, commission, quarterly and annual bonuses.
You need to be a HCPC qualified hearing aid dispenser with a desire and ability to provide premium customer care and an aptitude for sales. A full UK driving licence is required.
This post requires all applicants to be eligible to work within the UK/EU without restrictions. Unfortunately, we are unable to provide Visa sponsorship at this time.
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Responsibilities
In this role, you will be:
* Conducting hearing tests for potential customers in accordance with the HCPC standards of proficiency, performance, conduct, ethics, and BSHAA code of practice and guidelines.
* Advising on and selling suitable remedial hearing solutions based on testing in accordance with HCPC standards and care guidelines.
* Processing orders and performing other administrative tasks as required by the Company.
* Delivering excellent aftersales service, responding to service calls, and resolving issues and queries in a timely and professional manner.
Who we are:
We make a life-changing difference to people living with hearing loss through our exceptional colleagues.
Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care, with over 100,000 people trusting us to test and care for their hearing every year. We employ over 600 people, including almost 200 fully qualified Hearing Aid Dispensers, operating from hearing centres nationwide. We are continuing to grow and are owned by Demant, a global, world-leading hearing healthcare and technology group, embracing 4 core values: team players, creating trust, applying a can-do attitude, and creating innovative solutions.
Being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our supportive culture. We care about every team member. We became the first dedicated hearing retailer to be recognized as a member of Investors in People over 15 years ago and in 2023 we were awarded Gold standard.
We encourage colleagues to be actively engaged in our organization. In return, we reward you with a high basic salary and a competitive commission and bonus scheme designed to recognize excellent patient care. There are ongoing training and development opportunities to grow and progress with us. Other benefits include Private Health Insurance (after qualifying period), 25 days annual leave plus bank holidays, and access to Employee Assistance Programme for you and your family.
Competencies
Qualifications
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