Branch Manager/Senior Negotiator - Waltham Abbey, Chingford & Loughton
Salary - £25,000 + Commission (OTE £50,000) and car allowance
Offer of a guarantee for the first 6 months
Driver with own car
Are you ready to elevate your career to new heights? Imagine stepping into a role where your leadership skills are recognised, and your expertise is valued. This is your chance to become a pivotal figure in a dynamic property management team, guiding a branch to success and making a tangible impact every day.
A prestigious Estate agency is seeking a dedicated and experienced Senior Negotiator ready to transition into a Branch Manager role. This position is perfect for a professional with a proven track record in property sales and a passion for leading teams to excellence.
As a Branch Manager, you will be at the helm of a thriving branch, responsible for its overall management and performance. Your day-to-day responsibilities will include overseeing property sales, managing a team of skilled staff, and ensuring that every customer receives outstanding service. Your leadership will be crucial in achieving branch targets, maintaining the highest standards of service, and fostering a positive and productive working environment.
This role offers more than just a job; it provides a platform for professional growth and development. You will have the chance to shape the future of the branch, implement innovative strategies, and lead a team to success. The position promises a competitive salary, comprehensive benefits, and the satisfaction of knowing that your efforts directly contribute to the branch's achievements.
If you are a driven and ambitious Senior Negotiator ready to take the next step in your career, this Branch Manager role is the perfect stage for your talents. Embrace the challenge and lead with confidence.
Duties and Responsibilities:
* Oversee daily operations of the branch, ensuring efficiency and effectiveness in property sales.
* Implement and maintain Standard Operating Procedures (SOPs) to ensure consistent service delivery.
* Ensure compliance with all relevant property laws, regulations, and company policies.
Team Leadership:
* Lead, mentor, and develop branch staff, fostering a culture of excellence and accountability.
* Conduct regular performance reviews and provide constructive feedback to team members.
* Organize and facilitate training programs to keep staff updated with industry trends and best practices.
Client Relations:
* Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.
* Address and resolve client complaints and issues promptly and professionally.
* Oversee client acquisition and retention strategies to enhance customer loyalty.
Education and Experience:
* At least 1 year’s experience as a branch manager or 2 years’ experience as a senior negotiator with a proven track record.
Technical Skills:
* Proficiency in using CRM software such as Alto CRM and property listing platforms like Rightmove and OnTheMarket.
Personal Attributes:
* Excellent leadership and team management skills.
* Strong problem-solving abilities and strategic thinking.
* Exceptional communication and interpersonal skills.
* High level of integrity and commitment to maintaining client confidentiality.
* Ability to work under pressure and manage multiple tasks simultaneously.
Liaison Relationships:
* Head of Estate Agents: Regular updates and strategic alignment.
* Branch Staff: Daily operational oversight and performance reviews.
* Manager and Sales Team: Coordination and support for sales and lettings activities.
If you are interested in this Branch Manager/Senior Sales Negotiator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
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