CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities, and mobile operators.
Job Description
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable, and ready for the future. The products we provide over it not only lead the market on speed, value, and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives, and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a 24/7 NOC Operation Engineer
As one of our 24/7 NOC Engineers, you’ll play a vital role in ensuring that we are constantly maximising the network performance for our customers through efficient monitoring, troubleshooting, scheduling of upgrades, and network optimisation.
You’ll receive a salary of up to £47,000 depending on experience, a performance-related bonus, and a range of benefits to support you across your financial, physical, and mental wellbeing.
This is some of what you can expect to be doing:
1. Establishing the networking environment by carrying out system configuration and system installation while defining, documenting, and enforcing system standards.
2. Participating in the design and implementation of new solutions for CityFibre, resellers, and customers, and improving the resilience of the current environment.
What you’ll bring to the role
You’ll be a hard-working network engineering professional with previous data centre and 1st/2nd line network support experience. It’s essential that you have working knowledge of Cisco IOS, IP, BGP, and any associated routing protocols.
Any experience working in an ISP or field engineering environment, a CCNA qualification, and basic command line scripting would be a bonus!
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family-friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!
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