Workplace Experience Coordinator
Based in Brighton, Monday to Friday, various shifts between 7:30-17:30, £30k, 25 days paid holiday, plus bank holidays.
You will be part of the Front of House team, maintaining a welcoming environment by supporting and aiding colleagues and visitors with any problems they may have. We are looking for someone who is friendly, energetic, efficient, and productive.
You will play a vital role within the business by promoting a sense of community, boosting individual well-being, delivering world-class services, and collaborating with other members of the company to ensure seamless operation.
Duties and Responsibilities:
1. Maintain regular contact and work closely with other departments for a seamless and integrated working experience.
2. Uphold accurate service requests, statuses, and records.
3. Ensure that all collaborative spaces and meeting rooms are well-kept and to a high standard.
4. Ensure that inventory is fully stocked and equipment is working.
5. Offer a flexible working approach and be happy to do any ad-hoc tasks where required.
6. Carry out regular floor walks.
7. Provide AV assistance.
8. Offer meeting and event support.
9. Assist with workplace onboarding.
10. Ensure colleagues are aware of how to properly maintain the workspace, submit maintenance requests, and liaise with appropriate partners accordingly.
11. Handle databases with integrity and in line with company policies.
The Ideal Candidate:
1. Excellent communication skills, with the ability to confidently meet and build rapport with new people.
2. Warm, welcoming, and positive demeanor.
3. Flexible work approach.
4. Ability to present information to a large group of employees.
5. Able to respond to client, co-worker, and/or supervisory inquiries and complaints.
6. Basic knowledge of financial terms and principles (required).
7. Ability to calculate simple figures (such as percentages).
8. Goes above and beyond to complete tasks and hit targets.
9. Works effectively within a team.
10. Driven to deliver a high level of customer service.
11. Good problem-solving, organization, and planning skills.
12. Maintains a level head under pressure.
13. Able to multi-task.
14. Acquires basic analytical skills.
15. Strong Microsoft Office Suite skills/experience.
16. Open to embracing new technologies.
17. Punctual and respectful.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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