So while having Motor Claims experience will be advantageous, exceptional training is available, so your customer service focus and background will be most essential.
This is a hybrid role which will allow you the flexibility of working in the office and at home.
Key Responsibilities of Recovery Claims Handler:
Proactively manage your own caseload of recovery cases from notification through to conclusion, including losses for hire and repair costs, excess, pre-accident vehicle value, recovery, storage, and loss of earnings
Regularly communicate and manage relationships with Insurers, Clients, Solicitors, and vehicle Repairers
Communicating with the client to give them accurate updates on the process of their claim and ensuring we sign post the client accurately.
Investigate liability disputes to gather all the relevant information
Provide accurate updates to clients regarding their claim
To be successful as a Recovery Claims Handler in this role you will have:
Experience managing Motor Claims
Excellent communication skills
Strong attention to detail and natural problem-solving abilities
Ability to work on your own initiative
Also you will benefit from:
Continuous training and development with support given by their expert team
Appraisal programmes which aids your progression and salary increments
Free parking
Pension contribution
Holidays that rise with length of service
Regular social events and team nights
Employee Assistance programme - legal advice, counselling and much more
Wellbeing activities covering mental, financial & physical health
Opportunities to undertake recognised qualifications