Summary
As a payroll and Recruitment administrator apprentice you will be responsible with assisting with all administration duties relating to working within the Recruitment Sector. You will also be working towards a Business Administrator level 3 qualification.
Wage
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Increase in April in line with NMW. Salary to also be reviewed at 3 months in line with performance.
Training course
Business administrator (level 3)
Hours
Monday - Friday (8.30am - 5.00pm). 30 minute break.
37 hours 30 minutes a week
Start date
Friday 25 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
As a Recruitment support administrator you will be responsible for:
* Processing payroll when required
* Managing candidate enquiries/applications and reviewing their CV’s
* Distributing suitable CV’s to Recruitment Consultants
* Undertaking the administrative duties for the business, including updating the CRM system for candidate meetings
* Maintaining the company database, to ensure candidate information is up to date
* Managing the job advertising for active vacancies
* Answering telephone calls
* Undertake headhunting activities for key vacancies and undertake your own personal shortlisting
* There may be an element of marketing involved in this role
* Working through legal documents
* Other basic admin duties will be required
* Front-of-house reception duties
* General team admin support
* Telephone point of contact
* Processing timesheets
* Data entry
* Report creation
* Compliance duties
* Purchase order production
Where you’ll work
10th Floor 60 Church Street
Birmingham
West Midlands
B3 2DJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
JUNIPER TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Administrator Level 3 Apprenticeship
* 20% off-the-job training
* End point assessment
* English and maths functional skills if required
Requirements
Essential qualifications
GCSE in:
* English and math's (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Logical
* Team working
* Initiative
* Patience