Site Reliability Engineer, Apple Services
The Media Growth SRE team, part of the Apple Services Engineering division, is at the forefront of expanding the reach of Apples groundbreaking and innovative services, such as the App Store, Apple TV+, Apple Music, Apple Podcasts, and Apple Books, through precise and meaningful engagement. Despite operating at a massive scale, we consistently meet Apples high expectations by delivering timely and secure notifications in over 35 languages to customers in more than 150 countries. Thanks to Apples unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apples privacy policy, one of Apples core values. Although services are a bigger part of Apples business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here.
Culturally we believe in a close partnership with our development teams and aim to design and build new services together. Were passionate about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed platforms - many run on our bare metal fleet which you will help transition to new Kubernetes microservices and work with state-of-the-art observability tools and monitoring platforms.
Description
The ASE Media Growth SRE team ensures the safety, reliability, scalability, and speed of applications and tooling. This demanding role requires an innovative mindset and exceptional engineering prowess. Team members contribute across the entire stack, such as application troubleshooting and performance engineering, monitoring and alerting tools/dashboards, deployment architectures, and security practices - whilst consistently prioritizing stability, performance, and scalability. Additionally, effective communication skills and a strong customer focus are crucial, especially when interacting with internal platform customers. Collaboration with teams globally is also essential, so the ability to work optimally with colleagues in different locations is highly valued.
Apple values craftsmanship and performance is a key ingredient. Join us in Apple Services Engineering and help us deliver fluid, responsive, and powerful services and applications for the current and next generations of Apples growing services platform. Collaborate with engineers from across Apple to define metrics, set targets, uncover optimization opportunities, define quality guardrails, and ship products and services that delight our customers. This role is for engineers who enjoy deep technical engineering spanning large cross-organizational projects. Your openness to learning and implementing new technologies will contribute to Apples continuous evolution, whilst driving both customer engagement and Apple Services Engineering growth.
Minimum Qualifications
* Experience in Reliability Engineering, DevOps or infrastructure focused role
* Advanced experience with one or more programming languages (Golang, Python, Java, C++)
* Deep systems and infrastructure knowledge
* Excellent troubleshooting and problem-solving skills
Preferred Qualifications
* Familiarity with microservices architecture and container orchestration with Kubernetes and a solid understanding of core SRE concepts
* Automation advocate - you truly believe in removing operational load with software
* Experience with deploying, supporting, and monitoring new and existing services, platforms, and application stacks
* Service management across bare metal, virtualized, and Kubernetes platforms
* Datacenter architecture: networking topologies, traffic management strategies, failure modes, design of multi-datacenter systems, and wide-area networking.
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