Job summary The role includes provision of administrative and secretarial support to the Paediatric medical teams based in the Childrens Hospital, Leicester Royal Infirmary. You will be accountable for the day to day administration of the Paediatric team, as well as to organise care for children under the Paediatric medical sub-specialty (e.g. booking for day care visits, management of annual clinic booking and documents, arranging investigations, and handling the validation and appropriation of the service waiting list) Main duties of the job Management of the waiting lists and referral to treatment (RTT) target for: Day case admissions for Paediatric Allergy food/drug hospital supervised challenges Act as contact for professional (UHL and community) enquiries to Children's Allergy services e.g. investigation bookings and results and professional advice and finally ensure the highest standards for patient experience, quality and governance are maintained. About us Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ Date posted 22 October 2024 Pay scheme Agenda for change Band Band 4 Salary £25,147 to £27,596 a year per annum / pro rota for part time hours Contract Permanent Working pattern Part-time Reference number 358-6175863-CHI Job locations Leicester Royal Infirmary Leicester LE1 5WW Job description Job responsibilities To be the main point of contact for the management of specific Paediatric medical sub-specialty services Management of the waiting lists and organisation of hospital appointments for Paediatric led treatments and tests Act as link between specialist Paediatric medical sub-specialty teams and other Paediatric Administrators to facilitate bookings and cross cover accordingly Sending reminders and contacting patients prior to clinic and test appointments Distribution of results to relevant professionals To provide information on a range of data as required by the management team, and to assist in accurate booking of future appointments, ensuring that patients are seen within local and national access targets. Act as contact for professional (UHL and community) enquiries e.g. investigation bookings, results and professional advice To ensure the highest standards for patient experience, quality and governance are maintained throughout Evaluate and deal appropriately with all incoming correspondence ensuring that those urgent enquiries are passed to the clinician promptly. This will include an element of autonomous decision making based on the clinicians normal practice To carry out any other administrative duties deemed necessary as the Paediatric service evolves Ensuring effective diary maintenance, room and meeting bookings and other administrative arrangements as required, to enable the clinician to fulfil their role Ensure that all Consultants and their teams annual leave, study leave and absences are accurately recorded, monitored and communicated to the relevant areas and that where appropriate arrangements are made for either cover or reduction of clinics Implementing changes in practice and technology in response to local and corporate drivers e.g. electronic patient records To utilise the Trusts Hospital Information System to carry out functions such as entering and updating patient details or clinic appointments, locating patient records and coordinating appointment with colleagues Any other duties as may be required by the Consultants, Medical Teams, Service Manager and Admin Manager. Job description Job responsibilities To be the main point of contact for the management of specific Paediatric medical sub-specialty services Management of the waiting lists and organisation of hospital appointments for Paediatric led treatments and tests Act as link between specialist Paediatric medical sub-specialty teams and other Paediatric Administrators to facilitate bookings and cross cover accordingly Sending reminders and contacting patients prior to clinic and test appointments Distribution of results to relevant professionals To provide information on a range of data as required by the management team, and to assist in accurate booking of future appointments, ensuring that patients are seen within local and national access targets. Act as contact for professional (UHL and community) enquiries e.g. investigation bookings, results and professional advice To ensure the highest standards for patient experience, quality and governance are maintained throughout Evaluate and deal appropriately with all incoming correspondence ensuring that those urgent enquiries are passed to the clinician promptly. This will include an element of autonomous decision making based on the clinicians normal practice To carry out any other administrative duties deemed necessary as the Paediatric service evolves Ensuring effective diary maintenance, room and meeting bookings and other administrative arrangements as required, to enable the clinician to fulfil their role Ensure that all Consultants and their teams annual leave, study leave and absences are accurately recorded, monitored and communicated to the relevant areas and that where appropriate arrangements are made for either cover or reduction of clinics Implementing changes in practice and technology in response to local and corporate drivers e.g. electronic patient records To utilise the Trusts Hospital Information System to carry out functions such as entering and updating patient details or clinic appointments, locating patient records and coordinating appointment with colleagues Any other duties as may be required by the Consultants, Medical Teams, Service Manager and Admin Manager. Person Specification Experience Essential Has experience of using HISS Previous role in administration Desirable Has waiting list management experiance Communication and relationship Skills Essential Effective communication skills Desirable oExperience of working effectively with key administration and clinical staff Analytical and Judgement skills Essential Ability to work without close supervision Ability to plan, set and maintain standards and initiate improvements Desirable Able to read complex material and data, analyse and report results and findings Understanding of NHS Waiting List Management Person Specification Experience Essential Has experience of using HISS Previous role in administration Desirable Has waiting list management experiance Communication and relationship Skills Essential Effective communication skills Desirable oExperience of working effectively with key administration and clinical staff Analytical and Judgement skills Essential Ability to work without close supervision Ability to plan, set and maintain standards and initiate improvements Desirable Able to read complex material and data, analyse and report results and findings Understanding of NHS Waiting List Management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals of Leicester NHS Trust Address Leicester Royal Infirmary Leicester LE1 5WW Employer's website https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)