Lift Service Supervisor
Newcastle
Salary: £55,000
Company Overview:
We are a leading lift and escalator service company, committed to providing the highest standard of maintenance and repair solutions to our clients across the UK. With a strong emphasis on safety, reliability, and customer service, we are looking for a dedicated Lift Service Supervisor to join our growing team in Newcastle.
Job Summary:
As the Lift Service Supervisor, you will be responsible for overseeing a team of lift service technicians and ensuring the efficient delivery of lift maintenance and repair services. You will work closely with clients to provide exceptional service and will take a proactive approach to safety, technical troubleshooting, and team development. This role is ideal for a skilled supervisor with experience in the lift and escalator industry, looking to advance their career in a dynamic and supportive environment.
Key Responsibilities:
* Supervise a team of lift service technicians, providing guidance, support, and technical expertise.
* Coordinate and schedule maintenance and repair work, ensuring timely service delivery.
* Planning and supervising works, ensuring they are carried out safely and efficiently.
* Supervising and organising the day-to-day activities of your engineering team.
* Updating information and responding to messages using the company computer network.
* Processing service reports, callout reports, client/consultant survey reports, thorough examination reports and client correspondence.
* Investigating and reporting any accidents or incidents.
* Conducting technical surveys/specific risk assessments/release training.
* Communicating effectively with project managers, engineers and clients.
* Liaising with suppliers and sub-contractors to obtain spare parts and oversee specialist sub-contractors’ works.
The ideal candidate should have a:
* Strong understanding of lift maintenance, safety protocols, and relevant regulations.
* Keen eye for detail to ensure all safety measures are followed.
* Current valid driving licence.
* DBS check will be required.
Qualifications:
* Proven experience in the lift or escalator industry, ideally in a supervisory or team leader role.
* NVQ Level 3 in Lift Maintenance or equivalent qualification (essential).
* Strong knowledge of lift systems, including electrical and mechanical components.
* Excellent troubleshooting skills with the ability to handle complex technical issues.
* Demonstrated commitment to safety and regulatory compliance.
* Strong organizational and time-management skills.
* Effective communication skills, with an ability to work with diverse teams and clients.
* Valid UK driver’s license (essential).
Benefits for the Lift Service Supervisor:
* Competitive salary, based on proven experience.
* Company vehicle or Cash Allowance scheme.
* Participation in the company profit share scheme, after a qualifying period.
* Stakeholder pension scheme.
* 25 days paid holiday, in addition to public holidays.
* Medicash Health scheme and Wellbeing scheme.
* Enhanced Maternity and Paternity Scheme, after a qualifying period.
If you are interested in this Lift Service Supervisor opportunity, please use the application link or contact Ravin Sanghera on 07949074423 or Ravin@stirlingwarrington.co.uk.