About the role
About Marketplace
Marketplace is a brand-new online venture for Tesco, designed to give our customers the opportunity to use our website to shop for a wide range of third-party products in addition to the groceries they already know and love. Join us on this exciting new journey, and you’ll be a key member of a hardworking, collaborative team that’s delivering on our promise to serve our customers, communities and the planet a little better every day.
Life on the team
As a relationship builder and a self starter, you know how to get results and are committed to developing exciting partnerships. The key to the Marketplace team’s success is its ability to collaborate with many other teams in the wider Tesco family, including Finance, Digital Product and Online Operations. No two days will be the same as you become an expert in your area of the Marketplace model. We’re building Tesco’s future, and it’s a future shaped by you.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
You will be responsible for
* Supporting the delivery of the onsite trade plan and customer journey for Marketplace, to deliver a robust, relevant and engaging trade plan across a broad range of categories.
* Co-ordinating with the GHS trade team, design, and publishing teams to drive an aligned customer content journey across Web and App, particularly through key events and campaigns.
* Owning specific event briefs end-to-end, from range nominations, execution, optimisation and review.
* Making data led decisions to optimise trading content from clicks to conversion - E2E understanding of content performance and making the necessary changes to optimise further in the future.
* Daily and weekly review of content performance and communicating to the Marketplace Leadership team.
* Working closely with the Marketplace Operations and Search and Browse teams, to ensure all Marketplace products are discoverable and appear in the relevant taxonomy locations across the site.
* Pro-actively seek and own new or improved trading opportunities through all onsite and offsite tools. Feeding in to digital product and technology teams to shape roadmap design.
You will need
Operational skills relevant for this job:
* Adobe Omniture SiteCatalyst
* CMS experience
* Workflow process tools (Jira/Miro)
Experience relevant for this job:
* Wide range of customer influencing
* Interpreting information from multiple sources
* Driving recommendations based on data
* High attention to detail
* A passion for online/marketplace
* Experience in a customer facing role
* Online trading
What’s in it for you
We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:
* Colleague bonus scheme
* Holiday starting at 25 days plus a personal day (plus Bank holidays)
* Buy holiday salary sacrifice scheme (for salaried roles)
* Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
* Life Assurance - 5 x contractual pay
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
* The right to request flexible working from your first day with us
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
* A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
* Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
* Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
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