Job Title: Deputy Home Manager
Location: Sunnyside House, Bangor
Council: Social Witness
Salary Scale: £32,362 per annum - £34,779 per annum
Hours: 39½ per week worked flexibly, including evening and weekend working. Hours split between office and practice hours according to the needs of the home.
Responsible to: The Home Manager
MAIN FUNCTION OF JOB
To be responsible, through management and staff leadership, for promoting and ensuring the highest standards of care, in compliance with statutory requirements, to meet the physical, social, emotional and spiritual needs of the residents within the Christian ethos of PCI. To support the Home Manager in all aspects of the Management of the Home.
MAIN RESPONSIBILITIES AND DUTIES
Residents
* Promote and ensure a high standard of care in the Home and an atmosphere suitable for meeting the physical, social, emotional and spiritual needs of the resident.
* Be responsible for the daily care and wellbeing of the residents.
* Participate in organising the admission of residents ensuring that other staff are aware of the residents’ condition and needs.
* Assist in the full assessment of residents’ needs and prospective residents. Participate in the regular review of these assessments and ensure they are carried out within the time scale.
* Participate in the formulation and carrying out of comprehensive care plans and reviews which address residents’ physical, social, emotional and spiritual needs and give regular feedback to residents/relatives.
* Participate and ensure that appropriate records of residents’ care are kept at all times and are held securely and confidentially.
* Assist in ensuring that day areas are used and to ensure that therapeutic programmes of activities are undertaken.
Management
* Be aware of all complaints, taking immediate action and reporting to the Manager in accordance with policy.
* Participate in quality assurance to assess the effectiveness of the service provided.
* Assist in delivering an efficient and effective service within an agreed budget.
* Assist in ensuring high occupancy levels are maintained.
* Act up in the absence of the Home Manager to ensure the smooth running of the Home and attend Local Support Committee meetings and give a report to the meeting in the absence of the Home Manager.
* Ensure compliance with all Policies / Procedures ensuring that related procedures are carried out efficiently and effectively.
* Liaise with any maintenance personnel to ensure that maintenance is carried out.
* Lead or assist with daily devotions within the Home.
* Ensure that appropriate acts of worship take place in the Home and that all residents receive proper pastoral care.
* Assist in the supervision, appraisals and management of staff within the project, both formally and informally, Including delegation and co-ordination of work and to ensure high standards.
* Participate in the recruitment, selection and disciplining of staff as required.
* Help to maintain good morale in the home and promote sound organisation, fair and clear staff relationships and good communication.
* Participate in the identification and meeting of the training needs for all levels of staff including Induction Training, QCF and Dementia Training.
* Ensure that both the training of him/herself and that of the staff team remains up-to-date
* Comply with and uphold the Northern Ireland Social Care Council (NISCC) Standards of Conduct and Practice
* Comply with and uphold all Council for Social Witness Policies and Provide adequate support and ensure adherence to the NISCC Standards and other relevant professional standards with by all staff within his/her remit.
* Accept responsibility for continuing his/her own professional development.
* Attend and participate in in-service training as needs arise and disseminate training to other staff.
* Carry out any other reasonable duty that may be necessary for the proper and efficient running of the Home.
* Organise and accompany residents on holiday, outings and to appointments as required.
Administration
* Deal with general enquiries.
* Liaise with residents’ families / next of kin, doctors and district nurses, Trust staff, RQIA and other statutory or church representatives.
* Establish and maintain contacts within the local community, as appropriate.
* Ensure the safe ordering, storing and administration of residents’ medication in accordance with guidance and legislation
* Assist in maintaining careful checks of stock levels.
* Assist in the preparation of staff rotas and checking of staff time sheets.
* Assist the manager in ensuring the home operates within budget
* Assist in varying staffing hours as occupancy fluctuates whilst ensuring adequate staff levels and skills mix.
* To report maintenance issues and ensure compliance with Health and Safety standards.
Regulatory
* Maintain a high level of familiarity with legislative requirements, relevant Regulations and Standards and host Trust expectations of the home
* Ensure that staff in the home carry out their respective duties in a manner compliant with the regulatory and good practice framework for residential care homes.
This job description is intended to be neither definitive nor restrictive and can be changed or augmented at any time to meet changing needs
CRITERIA
Qualifications and Knowledge
* A minimum of NVQ/QCF Level 3 in Health and Social Care (or equivalent qualification)
* Knowledge and understanding of the current Regulations and Standards for the service, including the need for management and delivery of person-centred services
* Knowledge of current health and social services available for those with additional needs
* Computer skills for word processing and emailing
* The ability to carry out assessments, develop and implement care plans to meet the needs of residents
Relevant Experience
* A minimum of 3 year’s recent experience providing care to older people or people with a disability in a regulated service (residential or nursing home, supported living or domiciliary care service.
* Experience of ordering, receiving and administering medication
* Experience of liaising with RQIA
* Experience in the care of older people or people with a disability
* A minimum of 1 years’ experience of supervising staff
* Experience of administration
Special Circumstances
* Must be willing to work within the Christian ethos of PCI.
* Must be available for flexible working, including on call at night, week-ends as required
* Registered with, or able to register within 6 months, with the Northern Ireland Social Care Council (NISCC), Nursing and Midwifery Council (NMC) or other relevant professional body.
* Must be willing to adhere to NISCC Code of Conduct and Practice or other relevant regulatory body or professional Code.
* Satisfactory Access NI check
Skills:
Deputy Home Manager, Management, Older People Services
Benefits:
Discount card, Free training, Free Uniform, Enhanced annual leave, Free Access NI and NISCC registration, Enhanced Maternity pay and pension scheme, Free counselling for staff and 18+ household
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