Anton Paar, one of the world leaders in laboratory instrumentation and services, has a vacancy for an administrator at its subsidiary in Luton (Business Park). Reporting to the Admin Team Leader, the successful candidate will be responsible for ensuring efficient processing of goods in both service goods for repair, stock for service jobs and also new Stock for sales orders, and also processing stock orders where required. This position is office based.
Responsibilities:
* Ensuring efficient processing of booking Goods in for Service Jobs and New Sales order parts and service parts
* To work alongside the Service and Stock admin team with a view to providing full cover for Service Admin and Stock Admin
* Processing orders for Stock required from service and sales teams
* Manage the processing and completion of Orders and also Credits and company credits for Service work and return to vendor equipment
* Support the logistics functions of incoming and outgoing goods where required
* Supporting the maintenance of customer data for the organization. This includes creating and changing of customers in CRM/SAP.
* To be responsible for specific monitoring transactions for the sales and service admin team with a view to resolution of errors to meet month end deadlines.
* Handling incoming telephone calls from customers, raising support tickets where required and query resolution regarding delivery dates for orders.
Requirements:
* Excellent organisational and time-management skills
* Strong written and oral communication skills
* Problem-solving, can-do attitude with an eye for detail
* Self-motivated and able to work under own initiative as well as part of a team
* Good computer literacy. Competent in use of ERP, CRM and Office software tools
* Ability to work with some manual handling required
* Fluent in English, both spoken and written
We offer you:
* Annual leave of 25 days plus Bank Holidays – increasing to 28 days after 1-year service.
* Private Health Insurance.
* Company pension scheme.
* Life assurance equivalent to three times your annual salary.
* Full training and ongoing support to enable you to fulfil your role to the best of your potential
* Social events.
* Great environment and a working culture which encourages inclusion and diversity.
* Potential for growth within a dynamic company.
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