Customer Service Advisor - Chandlers Ford/DinningtonWe are working with an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated professional to join the team.They have a track record of providing fantastic opportunities to candidates throughout the country and are seeking a Customer Service Advisor to join the team! Customer Service AdvisorCompetitive SalaryFull Time / PermanentChandler's Ford and DinningtonThe Role of a Customer Service Advisor:
* To act as a point of contact for all customers and deal with initial enquires
* To liaise with different teams internally and engineers out in the field to help problem solve on behalf of the customer
* To provide a high level of customer service at all times
* To manage high levels of inbound and outbound calls
* To manage administrative tasks to ensure the CRM is updated with the relevant information
* To take ownership of the customer query and see it through
The ideal candidate for a Customer Service Advisor:
1. Confident in dealing with difference customers over the phone
2. To take pride in delivering excellent customer service to new and existing customers
3. To be a strong communicator when liaising with other departments
4. To be able to build relationship...