Job summary A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients. The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported. Working with a team of highly committed staff, to provide a first class and effective reception and booking service within Radiology. Main duties of the job Provide administrative/reception service support to facilitate the patient pathway Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP's) to ensure functions of the role are carried out correctly and within given timescales. Ensure accurate data recording using the Patient Administration System (PAS) and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates. About us DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ communities. We offer a range of benefits to support our people including: o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers. Date posted 17 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Pro Rata Per Annum Contract Permanent Working pattern Full-time, Part-time Reference number 272-6833404 Job locations Doncaster Royal Infirmary Armthorpe Road Doncaster DN2 5LT Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Please note that the advert may close at an earlier date if sufficient applications are received. Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Please note that the advert may close at an earlier date if sufficient applications are received. Person Specification Qualifications/Training Essential Either a minimum of 3 GCSEs including English and Maths at Grade C or above or a qualification at an equivalent level. IT/Keyboard qualification or able to demonstrate through experience Desirable Typing qualification Knowledge and Experience Essential Previous office/clerical work Desirable Experience of working in a Hospital Knowledge of the Patient Administration System Experience of working unsupervised Personal Attributes & Skills Essential Confident, Friendly and Flexible/Adaptable Articulate, Confidential and able to use Initiative Self-motivated Able to meet deadlines Able to prioritise work Able to work alone or as part of a team Desirable Diplomatic Experience of Customer Care Experience of dealing with emotional circumstances Person Specification Qualifications/Training Essential Either a minimum of 3 GCSEs including English and Maths at Grade C or above or a qualification at an equivalent level. IT/Keyboard qualification or able to demonstrate through experience Desirable Typing qualification Knowledge and Experience Essential Previous office/clerical work Desirable Experience of working in a Hospital Knowledge of the Patient Administration System Experience of working unsupervised Personal Attributes & Skills Essential Confident, Friendly and Flexible/Adaptable Articulate, Confidential and able to use Initiative Self-motivated Able to meet deadlines Able to prioritise work Able to work alone or as part of a team Desirable Diplomatic Experience of Customer Care Experience of dealing with emotional circumstances Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT Address Doncaster Royal Infirmary Armthorpe Road Doncaster DN2 5LT Employer's website https://www.dbth.nhs.uk/ (Opens in a new tab)