International Move Advisor – North-West London
Join a well-established leader in the removals and relocation industry as an International Move Advisor based in North-West London. This dynamic role offers an excellent opportunity to manage global household goods moves while working with a dedicated team of professionals. If you’re experienced in coordinating international moves and thrive in a fast-paced environment, this role is for you.
What You’ll Be Doing:
* Managing international household goods moves from start to finish.
* Acting as the main point of contact for clients throughout the moving process.
* Coordinating logistics and documentation for sea, air, and road shipments.
* Liaising with agents, shipping lines, and customs authorities globally.
* Preparing and reviewing quotes, costings, and invoicing for each move.
* Ensuring compliance with all international moving and customs regulations.
* Maintaining regular communication with customers to ensure satisfaction.
* Handling any issues or delays swiftly and professionally.
* Monitoring and updating move management systems and databases.
* Advising clients on insurance options and claims procedures.
* Scheduling packing and delivery teams in coordination with operations.
* Supporting business development by providing service excellence.
What We’re Looking For:
* Previous experience in international household goods moving is essential.
* Strong understanding of customs regulations and international logistics.
* Excellent client service and communication skills.
* Organised with the ability to multitask and prioritise under pressure.
* Proficiency in move management systems and Microsoft Office.
* A proactive, solutions-focused attitude with a team-oriented approach.
Interested? Reach out to Alchemy Global Talent Solutions today.