Regional Account Manager Heathrow CDC Permanent, full time HSS ProService is revolutionising the building services industry by offering a cutting-edge marketplace for tools, equipment and materials. Building on HSS Hire's legacy, we're blending innovation and customer-driven solutions to focus on sustainability. Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of the revolution, this is the place for you to build your career. What you ll do: Develop & maintain lines of communication between the customer, suppliers and HSS to build lasting relationships. To encourage and demonstrate a high level of teamwork to achieve results in line with the right first time, every time ethic. Release Key Account invoices daily alongside the Administration team, checking accuracy to minimise queries and credits. Treat all internal and external customers in professional and courteous manner at all times. Chase quotations daily to drive revenue and promote the HSS ProService self-serve platform What you ll bring: Experience in a customer service environment or similar. Experienced in Microsoft Office applications. Ability to work on own initiative. Commitment to providing excellent customer service. Excellent communication skills with both written and verbal What you ll receive: Holiday buy scheme, of up to 5 extra holidays per year. Personalised training and development you will get the opportunity to continuously further your career and complete courses suited to your role. Inclusive and innovative culture and great recognition. Discounts and cashback on our benefits site with a huge range of purchases including days out, restaurants, gym memberships, shopping, and lots more. 24/7 Consultation service, mental health support and a top healthcare cash plan saving money on dentistry, eye tests and more. At HSS, we celebrate diversity and inclusivity. We understand that, statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless if you feel your experience is not an exact match. We believe you could be the perfect fit for this role or a future position We re also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.