Job summary Portering Team Leader Division: Estates & Facilities Band: 4 Salary: £26,530 - £29,114 per annum/pro rata Interview Date: Week Commencing 11th November 2024 We are recruiting for a Portering Team Leader who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff. Main duties of the job Joining our vibrant and busy team, you'll be required to manage the day to day operations of the Portering Department. Applicants will be required to be flexible and work weekends and bank holidays as they will be required to work a shift pattern in a 24/7, seven days a week service. Although this role will normally be Monday to Friday day shifts, the role does require the above flexibility to cover off holidays and sickness for other colleagues within the portering team. Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and refer to our values when completing your application and always reflect our values throughout your employment with the Trust. We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process. To contribute to our exciting future and become part of our team, apply today. About us Do you have the ambition and vision to deliver our mission of the Best of Careby the Best of People providing excellent care, every time ? Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients. As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey. Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation. Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach: B - Bold E - Every person counts S - Sharing and open T - Together Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust. Date posted 23 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum/pro rata Contract Permanent Working pattern Full-time Reference number 275-2410PRTTL Job locations Medway Hospital Windmill Road Gillingham ME7 5NY Job description Job responsibilities Your primary responsibility/duty is to lead all aspects of the daily operations of the area/areas of main management responsibility, by providing an excellent customer focused service, ensuring that all Portering department tasks/duties are completed in a professional and timely fashion. To be responsible for the management, supervision and administration of the post holders designated area/areas of responsibility to include but not exclusive: appraisals, attendance, booking of bank staff, sickness / absence records through the use of the Trust databases, and arranging bespoke and or mandatory training. The Portering Team Leader will be required to delegate tasks as necessary though out the department, whilst utilising good leadership and problem solving skills, ensuring that they actively pursue and reinforce the Trusts policies in relation to Equal Opportunities and diversity legislation. To manage and maintain adequate staffing levels by co-ordinating and producing all staff duties/rosters, ensuring that any staff absence is covered. Liaise with all users of the portering service to include, patients, trust department and services and external companies and agencies in a professional manner and where required problem solve in line with Department SOPs and trust policy. Job description Job responsibilities Your primary responsibility/duty is to lead all aspects of the daily operations of the area/areas of main management responsibility, by providing an excellent customer focused service, ensuring that all Portering department tasks/duties are completed in a professional and timely fashion. To be responsible for the management, supervision and administration of the post holders designated area/areas of responsibility to include but not exclusive: appraisals, attendance, booking of bank staff, sickness / absence records through the use of the Trust databases, and arranging bespoke and or mandatory training. The Portering Team Leader will be required to delegate tasks as necessary though out the department, whilst utilising good leadership and problem solving skills, ensuring that they actively pursue and reinforce the Trusts policies in relation to Equal Opportunities and diversity legislation. To manage and maintain adequate staffing levels by co-ordinating and producing all staff duties/rosters, ensuring that any staff absence is covered. Liaise with all users of the portering service to include, patients, trust department and services and external companies and agencies in a professional manner and where required problem solve in line with Department SOPs and trust policy. Person Specification Qualifications Essential Educated to QCF/NVQ 3 in Health and Social Care or related field Management or Supervisory qualification NVQ 3 or higher Knowledge Essential Working within a NHS / Healthcare / Facilities environment Up-to-date knowledge of current and developing Law, Legislation in relation to NHS/Facilities services Experience Essential 2 years Management or Team Leading experience in Healthcare / Facilities or associated organisation Experience of carrying out audits and / or delivering training Ability to establish credibility and good relationships with internal management and staff including managers, clinicians, clients and stakeholders and manage those relationships with sensitivity and diplomacy Skills Essential High level of IT skill is required on programs such as Microsoft Outlook, Word applications and Excel Strong communication skills including the ability to relate and communicate with patients and staff at all levels and from different professions Desirable Experience with NHS eRoster/HealthRoster is desirable Values Based Question Essential Give an example of a time when you have gone the extra mile to help someone Person Specification Qualifications Essential Educated to QCF/NVQ 3 in Health and Social Care or related field Management or Supervisory qualification NVQ 3 or higher Knowledge Essential Working within a NHS / Healthcare / Facilities environment Up-to-date knowledge of current and developing Law, Legislation in relation to NHS/Facilities services Experience Essential 2 years Management or Team Leading experience in Healthcare / Facilities or associated organisation Experience of carrying out audits and / or delivering training Ability to establish credibility and good relationships with internal management and staff including managers, clinicians, clients and stakeholders and manage those relationships with sensitivity and diplomacy Skills Essential High level of IT skill is required on programs such as Microsoft Outlook, Word applications and Excel Strong communication skills including the ability to relate and communicate with patients and staff at all levels and from different professions Desirable Experience with NHS eRoster/HealthRoster is desirable Values Based Question Essential Give an example of a time when you have gone the extra mile to help someone Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Medway NHS Foundation Trust Address Medway Hospital Windmill Road Gillingham ME7 5NY Employer's website https://www.medway.nhs.uk/ (Opens in a new tab)